The I-Tax KRA system has made accessing KRA so much easier, in this tutorial we are going to look at how to amend your PIN details on I-Tax.
First of all login to i-tax using your login details(PIN and Itax password).
Once you login in you should see a page like the one displayed below.
Once logged in, just follow these steps:
- This opens the e-amendment
registration form. Under applicant
type select taxpayer. (‘however if you
are amending on behalf of another
person/company, select agent’) NB: Please note that you can only amend as an agent, if the taxpayer has
authorised you to do returns on their behalf.
- Under mode of amendment, select
either online form- to amend the
details online then click next, or
upload form –to fill the form in excel
and then submit it.
- To be able to amend the PIN
details check/tick the PIN box in order
to open the amend options.
- Here there are the various sections
that can be amended which include:
• Basic information
• Bank account details
• Tributary bonds
• Tax agent
• Alternative address
• Partnership, corporate and trust
• Source of income
• Intermediary agent to submit
returns on behalf of the taxpayer.
NB: Note that there are some PIN details
that cannot be amended on i-tax. These
include: citizenship, names ID number /
business registration number.
To amend such details, one needs to go to
their tax station. However some of these
details like I.D number/registration
number and names may involve use of an
If you feel that you are more suited with videos lessons, you can check out our Video tutorials or visit our youtube channel.
- In step four, select the sections
that you want to amend, and click
- Change all the details that you
want to amend, i.e. replace the current
details that you want to amend, and
input the correct ones. E.g. if you want
to change your current email address,
let’s say the email is
email@example.com, go to the
principal contact details under basic
information, delete the existing email
which is firstname.lastname@example.org
and input email@example.com.
The emails above are just examples.
- Once you have edited all the
details that you want to edit, scroll to
the bottom of the page, and click on
- Once this is done, you will receive a
confirmation in your current email,
notifying you of the amendment done.
Amendment usually takes from a day to
about a week to be approved. Once the
approval is made, you will receive a
notification in your email informing you
that that amendment has been
approved.If there is any issue with your
amendment application, then you will
receive a notification in your email,
informing you of the same.
That is how you amend your KRA
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lesson, or a comment, you can always
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